Testimonials & Feedback

  • "This 2-day workshop has made me stop and think about how I treat other people and how I come across to others. it is making me challenge my own behaviours…"

  • "Your relationship and support to all of us is excellent- Readily available whenever we needed your support. I learnt so much."

  • "The training went very well, Clare and her colleague were fantastic, and the feedback from the team has been very positive. They all appreciated their style of teaching, workshops and interaction. Both were exceptionally knowledgeable and supportive, checking in regularly with the team to ensure all had been understood."

  • "I thought the content was great, really informative. I liked how Clare ran through a couple of actual incidents from participants and showed how to apply the models and tools, it had given a lot more to think about."

  • "I found it very useful and a new way of investigating patient safety incidents which I think is more streamlined. I also think it is a more accurate way of identifying contributory factors of incidents better than the traditional root cause analysis with less unconscious bias. It was great how Clare illustrated the process with her own example and then let us work through one of our own. It made it very easy to understand and apply."